Frequently Asked Questions

Does NionTV contain any channels? Where can I get a playlist?

No, NionTV application does not include any channels and no information will be provided about where you can get channels or channel packages. Also, application developers are not responsible for the content uploaded to NionTV.

My MAC address has changed after I switched to another connection type.

Each TV has 2 MAC addresses (1st is WiFi, 2nd is Ethernet) and a 2nd MAC is activated automatically after you switch to another connection type and restart the app. MAC address is unique for every TV and cannot be changed manually.

Why can't I upload a playlist?

NionTV only allows the legal providers who have licensed the copyright to upload the playlist, only then will we allow the upload for your DNS.

I get "Server (URL) connection timeout", "Check playlist URL" or "No playlist uploaded" messages, when starting the app, while my playlist URL that works on my computer, other devices and apps.

Try example test list https://niontv.app/lists/example.m3u (external URL) first, then then check your playlist for errors. Make sure your URL is a direct link, not a redirect and that it is currently online. You can also try downloading your playlist file by putting the playlist URL in the internet browser address field and use it as a static playlist at My list page.

In case of Check playlist URL you can try turning off your TV/device from power cord for ~1 minute to clear device cache. Also try long pressing "0" or "CH", or long mouse click "Reload" button to force reload of playlist URL (disable app cache).

Additionally, try reducing your playlist size by removing channels/movies (especially if you have LM series LG TV with limited memory). If your playlist doesn't appear on TV or disappears after restart, try checking Save online box, when uploading the playlist. You can also try resetting Smart HUB or turn your TV off and on to clear the TV cache if you have Samsung TV.

TVs have limited memory available for app storage, so if your playlist is too big (~5 Mb), it might fail to save in TV's memory.

For other questions, you can write to us on our mail